Course directory← Section 6Section 8 →
Skip to page content
Crisis Response Planning988 support ↗

Section 7

Page 2 of 8

Empowering people

Respect autonomy

Listen nonjudgmentally, empathize, and check in. Avoid platitudes, moralizing, trying to correct the person, or turning the conversation into a power struggle.

If the person becomes uncomfortable or changes what they disclose, check in without assuming why. Explain your role transparently.

“Have you had a difficult experience in the past when you talked about this before?”